Website Maintenance
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— Online Peace Of Mind
24/7 Maintenance GivIng You Peace of Mind
Our experts can fully maintain and manage your WordPress website. Our maintenance plans include unlimited website bug fixes, website and plugin updates, full security, and 24/7 developer support.
We fully support all WordPress and WooCommerce plugins and themes.
Bonus: fully managed web hosting.
— WordPress Requirements
Why WordPress Needs Maintenance
Why do you need a WordPress Maintenance Service?
Any website built on the WordPress CMS platform requires regular updating and maintenance. The reason for this is that WordPress makes regular updates to the core system and these need to be integrated into the version that your website uses on the server. In addition there are regular updates made by plugin developers and theme designers which will need to be made.
If your site doesn’t get these regular updates from WordPress, the plugin developers or the theme designers, it could be vulnerable to security issues. One of the worst outcomes is that your site may get hacked and Google would remove it from the search results page. Something like this would be very detrimental and damaging to your brand name.
By ensuring that your site remains in good condition and protected against being hacked, you’ll be ensuring that your visitors get a better user experience and therefore you’ll be in Google’s good books. By having your core WordPress updated by our maintenance service will ensure that your site is bug-free and that you have access to all the latest features.
Every part of WordPress, including the core, plugins and the design need to be in alignment and updated concurrently, or something may break. Before making any update, we have backups ready to use them if required. If there are any issues, we can fix them to ensure that all goes to plan.
Supporting Your Needs
Managed Updates
We keep your website, themes and plugins up to date. We monitor for vulnerabilities and patch immediately.
WordPress needs constant updates and we take care of it for you, so you don’t have to worry.
02.
Hardened Security
Multiple lines of defence for security.
Manual updates and patching, twice daily scans against our custom malware database, and some of the best sysadmins in the industry.
03.
24/7 Monitoring
Our team is constantly monitoring your site.
We are automatically alerted when issues occur, and ensuring optimal performance and security.
04.
Unlimited Bug Support
Request unlimited website fixes and bug support from our developers.
We work 24/7 and solve most issues within 24 hours hours.
Getting Started
Initial Audit
We’ll gather the data and logins we need from you, and begin an audit of the site.
Secure Password Storage
If we need login details to work on your site. We utilize lastpass so your information is always secure.
Optimisation
We work through your site to make sure it is running as smoothly and quickly as possible.
Initial Updates
If you are running software that is out of date, we will bring it all up to date. We do this in a staging environment to ensure it does not break anything.
Free Migration
If you want to take advantage of our bonus hosting, we will schedule in a migration with you at a time of your choosing to ensure you site has a hosting environment that suits your needs.
Site Audit
We do a full audit of every site that moves to us, noting how it works so that we can fix things should they go wrong.
Backup Setup
We take twice-daily backups of every site we maintain. That means we can roll back sites as needed.
Frequently Asked Questions
Why Do I Need Maintenance?
With everything always changing, having a professional to keep your website up to date and running like a well oiled machine will allow your business to continue to prosper and be found as you wanted.
What is your typical response time?
You’ll get your response within 1 business day.
Emergencies will be addressed accordingly.
Do you monitor my site?
Yes! With our advanced system continuously running, we test constantly and make sure everything is up to par.
How does hosting work?
Our hosting allows us to make sure all the front and backend mechanics of your website can be managed and monitored appropriately.
With this you get the assurance that you will get the best, fastest, and efficient service for your money.
Do you have any contracts for website maintenance?
No, there is no contract for the monthly plan. You can cancel at any time.
As you sign for the plan, you need to set up automatic payments through your credit card. The monthly recurring plan will renew every 1-month automatically until canceled. However, we do require a 10-day minimum notice before the next renewal.
Annual plans are set for the year and you can cancel one month prior to the renewal date. You will get a reminder.
What is the charge for extra work?
Our standard a-la-carte rate is $125 per hour for most services including server administration and website development.
For maintenance clients, we charge at a 15 minute interval with no minimums per request.
Choices To Serve You
Annual $2200/yr
When Billed Annually
- 1 Months Free
You will save $600 per year when you purchase an annual package.
- Weekly Maintenance
All of your theme, plugins, as well as the WordPress platform updates are taken care of weekly, so you never have to worry.
- Proactive Monitoring
Your site is monitored on a 5 minute frequency, so we know if a problem occurs immediately.
- Malware scanning
Malware is a constant threat so we do a twice daily scan to ensure the safety and security of your site.
- Daily Site Backups
We do complete back ups of your site four times per day, so no matter what happens, you are protected.
- Bug Fixes
If an update or security issue causes an issue on your site, we take care of the fix everytime.
Bonus: Managed hosting
Monthly $200/mo
Outstanding Support
- Weekly Maintenance
All of your theme, plugins, as well as the WordPress platform updates are taken care of weekly, so you never have to worry.
- Proactive Monitoring
Your site is monitored on a 5 minute frequency, so we know if a problem occurs immediately.
- Malware scanning
Malware is a constant threat so we do a twice daily scan to ensure the safety and security of your site.
- Daily Site Backups
We do complete back ups of your site four times per day, so no matter what happens, you are protected.
- Bug Fixes
If an update or security issue causes an issue on your site, we take care of the fix everytime.
Bonus: Managed hosting
Questions?
Speak With Our Team
